Nepal Holiday Trip
www.nepalholidaytrip.com
Effective Date: January 1, 2025 | Last Updated: April 2026 |
Welcome to Nepal Holiday Trip (nepalholidaytrip.com). We are a travel agency based in Kathmandu, Nepal, specializing in trekking, tours, and adventure travel across the Himalayas and beyond.
This Privacy Policy explains how Nepal Holiday Trip Pvt. Ltd. collects, uses, stores, and protects the personal information you share with us when you visit our website or book our services. By using our website or engaging our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Data you provide directly and data we collect automatically
Information you provide to us when you inquire, book, or contact us:
- Full name, nationality, and date of birth
- Email address and phone number
- Passport details (number, expiry, issuing country) required for permit and visa processing
- Emergency contact name and relationship
- Travel preferences, dietary requirements, and medical or fitness disclosures relevant to your trek or tour
- Payment information (processed securely via third-party payment gateways; we do not store full card details)
Information collected automatically when you visit our website:
- IP address, browser type, and device information
- Pages visited, time spent on site, and links clicked
- Referral source (how you found our website)
- Cookie identifiers (see Section 4 for details)
2. How We Use Your Information
The purposes for which we process your data
We use the information we collect to:
- Process and confirm your travel bookings, treks, and tour packages
- Arrange necessary permits (e.g., TIMS card, Annapurna/Everest region permits) and visas on your behalf
- Communicate booking confirmations, itinerary updates, and pre-departure information
- Coordinate with guides, porters, lodges, and transport providers to deliver your experience
- Process payments and issue invoices or receipts
- Send travel tips, safety advisories, and updates related to your booked trip
- Respond to your inquiries, feedback, and customer support requests
- Improve our website, services, and customer experience through analytics
- Comply with legal obligations under Nepalese and applicable international law
- Send promotional content about our packages: only with your explicit consent
| We will never use your personal data for purposes that conflict with those listed above. We will always ask for your consent before sending marketing or promotional communications. |
3. Sharing & Disclosure
Who we share your information with and why
Nepal Holiday Trip does not sell or rent your personal data to third parties. We may share your information with the following parties, only as necessary to deliver our services:
- Service partners: local trekking guides, porters, hotels, lodges, and transport operators, solely to deliver your booked services
- Government authorities: Nepal Tourism Board, national park offices, and immigration authorities as required for permits and trekking registrations
- Payment processors: secure, PCI-compliant gateways that handle your payment transactions
- Technology providers: website hosting, email platforms, and CRM systems that help us operate our business, all bound by data processing agreements
- Legal authorities: when required by law, court order, or to protect the safety of our travelers or staff
All third parties we share data with are required to maintain appropriate security standards and may only use your information for the specific purpose for which it was shared.
4. Cookies & Tracking Technologies
How we use cookies on nepalholidaytrip.com
Our website uses cookies, small text files stored on your device — to improve functionality and understand how visitors use our site. We use:
- Essential cookies: necessary for the website to function properly (e.g., session management, inquiry forms)
- Analytics cookies: tools such as Google Analytics to understand traffic patterns and improve our content
- Marketing cookies: used to display relevant advertisements and measure campaign effectiveness (only with your consent)
You can control or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our website.
5. Data Security
How we protect your personal information
We take the security of your personal data seriously and implement appropriate technical and organizational measures, including:
- SSL/TLS encryption for all data transmitted through our website
- Restricted internal access: only staff who require it to fulfill your booking can access your data
- Secure, password-protected systems for storing customer records
- Regular review of our data handling and security practices
| While we take all reasonable precautions, no method of electronic transmission or storage is completely secure. If you have concerns about the security of your data, please contact us immediately. |
We retain your personal data only as long as necessary to fulfill the purposes described in this policy or as required by Nepalese law, typically for a period of up to five (5) years after your last booking.
6. Your Rights
Your choices and control over your personal data
You have the following rights regarding your personal information:
- Access: request a copy of the personal data we hold about you
- Correction: ask us to correct inaccurate or incomplete information
- Deletion: request that we delete your data, subject to legal retention requirements
- Withdrawal of consent: opt out of marketing communications at any time via the unsubscribe link in our emails or by contacting us directly
- Data portability: request your data in a structured, machine-readable format
- Objection: object to certain types of processing, including direct marketing
To exercise any of these rights, please contact us at info@nepalholidaytrip.com. We will respond within 30 calendar days of receiving your request.
7. Children’s Privacy
Our commitment to protecting younger travelers
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verified parental or guardian consent.
When booking family treks or tours that include minors, all personal information – including children’s passport details – must be provided by a parent or legal guardian, who accepts this Privacy Policy on the child’s behalf.
If you believe we have inadvertently collected data from a child without proper consent, please contact us immediately so we can delete it without delay.
8. International Data Transfers
Moving data across borders to serve you better
Nepal Holiday Trip is based in Kathmandu, Nepal. As a global travel agency serving clients from around the world, your data may be stored or processed in countries where our service providers operate, including the European Economic Area, the United States, and other regions.
When transferring data internationally, we ensure appropriate safeguards are in place such as standard contractual clauses or equivalent protections – to maintain a level of privacy consistent with this policy.
| If you are located in the European Union or United Kingdom, our legal bases for processing your personal data include: contract performance (booking fulfillment), legitimate interests (service improvement), and consent (marketing). |
9. Third-Party Links
External websites we may link to
Our website may contain links to third-party websites such as travel review platforms, partner tour operators, or airline booking sites. This Privacy Policy applies only to nepalholidaytrip.com.
We are not responsible for the privacy practices or content of any external websites. We encourage you to read the privacy policy of any third-party site you visit through links on our website.
10. Updates to This Policy
How we notify you of changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will:
- Update the ‘Last Updated’ date at the top of this page
- Notify registered users via email for significant changes
- Post a prominent notice on our homepage for a reasonable period
We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
Contact Us